SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Vevo Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://vevostore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
🥰 ❤️
the fabric is beautiful, thick. what didn't like - I was hoping for the effect of Push Ap, in fact it is, but Polish from the back makes the look very cheap and very clearly evil, but for such a price is normal. Delivery is very fast.
These leggings fit great, awesome quality. I'm 5'8 and 165lbs and the large fit perfect. Fast shipping, will definitely purchase from this store again!
Great
Excellent quality leggings! But for my size S I would of course take XS if I had it
Great leggings, arrived pretty quickly,comfortable! I took M on my M) Everything is great)
The medium is a bit big. The color is rare
Super quality, I struggled to wear it because it is super glued but looks perfect and not transparent at all, super satisfied with my purchase.
Magnificent, I recommend others.
very cool loos, nothing worse than those sold on instagram stores for a higher cost
Very beautiful, I really liked it
The laces are good, they stretch well, the quality of the material is excellent.
Excellent quality, they don’t tighten, at the waist the rubber band is quite high and thick, in real life I wear s (waist 62, hips 90), height 168 cm - size S fit perfectly. Push app emphasizes well.
the size fits perfectly. stretchy material, soft, does not see through. color sewn nicely, tiny red
Good product received quickly. Small problem regarding the size, which is a bit small. Tip: take a size larger because the size offered is not EU
Okay
Those leggings are amazing for the price. They can definitely compete with known brands. The material is nylon and feels premium. Would purchase ahain
Fits great! I got a size bigger than I would in the UK. I’m UK 8 and got M! Thick fabric and not sheer.
received within 7 days. color as expected. I didn't try it yet.
Very comfortable and pretty.
excellent fit. perfect sizing. true to size and a good product
Very cool legends! With not a big tightening, do not shine through very comfortable. Size corresponds to the size grid! Recommend!
I liked it very much, they are very elastic, good understanding on the waist and the scrunch of the pompis great, make you very nice shape
Fits great !!! My fav leggings to far ! 🥰🥰🥰🥰
Great