SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Vevo Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://vevostore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
155/42/s size/The waist is long and thin. Please note that you have a similar attitude. The length is a bit long because the height is small, but it is not that inconvenient, but you can wear it without repairing it. I have a thin attitude, so I wear it, but the pants are easy.
My height is 160 and my women's length is also perfect. I have been trying to wear it hard since this spring.
I didn't expect much... my acquaintance is pretty and I like it! It's the same as the screen~ I'm 157cm and 50kg, but my waist is a bit big and a bit long, but it's not that I can't wear it, so I'm just going to wear it!! Except for the long wait for delivery... It's perfect. ❤️
I like it, it's gray.
pretty The length and waist are perfect.
I ordered jeans because they had a pretty design. It's thinner than I thought. I think I can wear it in the spring. I thought the front design would stick to the back, but the back is solid in yellow. The waist is tight and the chest is wide.
As reviewed, this is good. When I lived, I bought L and reduced my waist. I thought I could buy it. I'm pretty, but I wish I had a bigger bottle.!
The cloth is good and the shipping is good. I did not expect it to be cheap, but the design is so good that my friend asked me to buy it again. I like the design at a low price, but the pocket is weak, so please use it carefully ^ ^
It's nice, but it's too small and short... It's an ankle even though it's on the 168 standard pelvis. I can't wear it because it's small. But it's pretty, and once it's soft! The other jeans I bought at Ali were jeans, but I didn't know why I should feel like I was getting sick, but it's soft! Even if there was only a size measurement… It's a shame.
154 46 S is just right I'm short, but I feel so good because the captain wants it. If you have a body similar to me, your waist is just right. I was looking for it, but it's better than I could expect.
The pants fit is very nice and the size is a little tight waist. It's not a tough span, but it's a good, widefit, but it's a pretty fit. I'm satisfied.
Buy one size big. This is good.
It was the same as the product picture. When I put it on, I thought the clothes were small, but in the first place I ordered a small size. I think you can just order it in its original size, and I'm just wearing it even if it's a little smaller. M size seems to be a little smaller for those who wear size 29, and it seems to be perfect for those who wear size 28 ..
Korea people buy unconditionally. It doesn't even bounce, and it's a fit that you can wear every day like a school uniform. This is good. The material is also soft.