SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesnât include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 5 days, please contact us.
My tracking says âno information available at the momentâ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youâve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Vevo Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://vevostore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Size is small
Very good. nice fabric. very good size
The design is cute but the fabric is very thin and your underwear is sincere. I recommend using background or something
It feels very good the quality of the dress has double fabric the inside is similar plump is not so thin the fabric and is fresh
Beautiful dress, I loved it! I bought it in red, black and white, and if more colors came out, I would buy them too. Do not be afraid to ask for size S, it is very elastic, I ordered that size, I measure 1.67 and my measurements are bust 97cm, waist 72cm, hip 98cm. In the photo you can see how it looks, attached cute to the figure, but in no case tight girdle type.
She is super beautiful! And plus the texture is really not bad, especially for the price
Dress fire!
Super narrow for walking. Still very nice
Love it is beautiful
My charm fits super father the fabric is very good quality, I get fast I recommend buying it 10/10đ
Very beautiful dress, and the material is great.. I love it very much
Just beautiful. My wife loved it. The color is beautiful. It was very good for him. We recommend it.
The fabric is elastic, weight like 64 kg and the medium size was perfect for me, the color is very vibrant and is beautiful I loved it!
Very synthetic
It looks beautiful! Not Transparent
Cute only the fabric is thinner than I expected I will have to look for special underwear
I asked for the dress in size m (I am 7-9 in Mexico) it was good for me, the fabric is thick and not transparent. The only bad thing is that the dress does not come long as in the image (I am 1.56 and I stay in the middle of the calf)
Beautiful dress, the color is equal to the photo, but it is thick, like with polar inside, but fits well
Very nice and very good qualityđ©·
Exactly as the picture, good quality
đ€đ»đ«¶đ»Orman very well and the 10/10 fabric would certainly buy it again
10/10 seriously, cut fabric all this beautiful makes you a stylized body
Very cute, the fabric is thick and soft
Very nice dress ..... I already bought in black and also redâ€ïž .... The quality is very good .... the fabric is thick and not transparent .... the color is intense ..... the dress looks narrow but stretches quite a bit ..... therefore the size is good
Beautiful dress. .... I already bought in red and black... the afternoon is good... the color is intense... not transparent... it gives a very beautiful figure to the body... it comes very narrow but stretches quite a lot