SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Vevo Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://vevostore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
It’s a cute blouse just like the picture fast delivery
Color as in the picture, needed a sunscreen shirt and price is fabulous, acceptable
My and beautiful colors are very tender and meet their objective.
poor quality of seams, everything is stretching and twisting. in general, the model is as in the photo and corresponds to the description
Nice for cover up for bathing suit
The blouse is fresco and transparent, I requested size M because Dachina's clothes have a big problem, sometimes big, sometimes too small. I requested size M because they only had this size, and fortunately, because the clothes are too small. I even thought that this size M would be tight, but it wasn't too big. This size is too big. I advise those who buy this vlusa to buy a much smaller size...
Pretty . Good quality as shown in pic
I purchased it in size S for 7200 won. The material is a bit crumpled, but since it is too harsh to dance and I bought it for a laird, I think it would be okay to wear something inside. Look at the picture and judge not to dance. I also want to make one size bigger... It seems like it will be hot in the summer, so it looks perfectly good. Delivery arrived within a week!
Very beautiful, transparent behavior
I received the good quality products, they arrived before the deadline. 👏 👏 👏 👏 😉
I ordered S for my M, it fit perfectly. Delivery less than a week
Very synthetic and simple
Very good shirt, for vocation and beech.thanks.
I highly recommend this seller and their product because it is exactly what they offer in terms of color quality, and the size is exactly in their size chart. 🛍️ 🛒 🛍️ 🛒 🛍️ 🛒 🌟 🌟 🌟 🌟 🌟 🌟 🌟
Just like the photo, the only problem is that it has a strange smell, it doesn't even get removed with the washes.
The color is not as in the picture
Very beautiful
I liked it so much, it's already the second time I'm buying!
Nice to meet you, it's welcome
Linda
Good
I liked it :)
If you want flowy shirt, then reccomned to buy size you are. If don't buy smaller. I like.
Perfect for your keychains, weighing and lightweight, they definitely make the difference
Bella