SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesnât include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 5 days, please contact us.
My tracking says âno information available at the momentâ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youâve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Vevo Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://vevostore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
This sports jacket just looks great! The cut is super smooth, it fits perfectly and gives every outfit a sporty-elegant look. The material feels high quality and does the jacket not only make it stylish, but also comfortable. Perfect for sports and leisure!
The jacket is Linda pero The color does not coincide with the image, it comes in two sizes and there is no coincidence in color
This is incredible!! !
Because of the price, I expected something of lower quality, but the reality is that it is a good material. Even the closure is very good, it has pockets and the size of the sleeve is exact. I will probably buy again đ«”đ»
Take size bigger
very beautiful just a little tight I recommend the taillell
Super cute, but they are a little reduced.
It's not too tight, i would like a smaller size
This seller is super bad. My package was shipped way too late afterwards it was lost so I tried to find a solution but the seller refused everything.
The fabric feels super soft 10/10
The quality is perfect, it's really good, and the measurements are correct as stated. I recommend that you keep in mind that the colors change a little in person, but the color is still pretty. Just like the fabric, it seems to be of good quality and it seems to be well made. It's perfect if you look for something similar to the Lulemon without paying so much. It's very pretty and I think it can be used for different sports, and even for leaving in the autumn or rainy days.
Excellent quality, super recommended
Beautiful super recommended quality I want more colors
Very goodness, excellent material. It fits the body
It's thick and cool, I recommend it đ đ I have s, I wanted it to be so tight, so I would take size xs smaller
So beautiful
Love this just like the lulumon jackets ! Nice firm but comfortable material and fast shipping buy this ! !!! Iâm a nz 10 and brought a size large it runs a little small
Such good quality jacket defo recommend
Good
I love it feels like a dupe of Lululemon recommended didnât take a long time fast shipping will be buying again
Linda !
super!
Excelente
Good quality nekwowiwwneleuw w mleiejwwwwkw mlaisjwnw w laosjwkw Mane Mane Mane meowkkw mwlwkk mesh
Great dupe for lulu!