SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Vevo Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://vevostore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
wear it everywhere, perfect!
It's a little long
It's so lovely 😍 Came exactly as seen on picture
Everything arrived very quickly, the skirt is cool, the shorts under the bottom are fabric and the skirt itself is not made of fabric, but looks like in the picture, looks beautiful
I don't know, I haven't tried it yet. It's nice to touch and has shorts underneath. We'll see how it goes out.
Very nice skirt, comfortable, the fabric is soft, does not annoy. There are protective shorts.
Super cute, a bit short in the back but i like the fact that there are shorts. Elastic feels good, material a bit cheap.
Everything matches the description
Beautiful skirt, with shorts
CLAAS, I ORDERED MY SIZE AND IT SUCHED ME EXCELLENTLY!! :3 DELIVERY IS NOT LONG, I'M FULL ♪ ( ^ ω ^ )
beautiful skirt, sitting just like I wanted, fits the size and has bad shorts at the bottom. quite good quality for your price
This is so cute and so nice, the length is 163 based on thighs and is not short!! It's burdensome
Baby baby baby baby baby baby baby baby baby baby baby baby baby baby baby baby baby baby baby baby baby baby baby baby baby baby baby baby
It's great. A tip that has pants underneath. Right now I wear a 40 (eur) pair of pants and they fit me well in size. It's with a gomita on the waist. Comfortable
So cute and comfortable! It's exactly the product I was looking for!! It might be difficult to wear it right away because it's still cold, but it might get a little warmer or wear it well in the summer. 🥰 I love it because it also comes in underpants!
Finally a nice plain white skirt! Bought a large on sale and it's ok 👍
The material is not really good Kinda smell Wish there was xs cuz this one is actually a bit too big for me, but i guess that's not a big issue
A little smaller than black, brighter? What should I do with clothing matches? But they are pretty, pretty, and have wrinkles. ♥︎
Skirt has shorts underneath (a bit loose so i recommend wearing tight shorts under that) otherwise nice quality. Size fits (i have a 64 cm waist) and length is fine too (i have a 180 cm height. Would recommend
I bought it at Cheonwon Mart. I bought it for my girlfriend, but the quality seems good compared to the price. It stretches out better than expected, making it easier to wear, and there are also underpants inside, so it would be better not to wear them separately. It's thin, so I think I'll wear it from spring.
It is beautiful, material and quality is good. size is adjustable. looks great.
There are also underpants, and the quality of the Ali is not good!
Superb, like in the photo, there is a small shorts in the skirt that is stretch, the skirt is soft and cute, it arrived 6 days early! !
The clothes are pretty~~~~~ I ordered it because I only have size XL There is almost no difference in size between the same type of black skirt and size M last time~~ I bought it at a cheap price with a free voucher~~~
A beautiful skirt comes under also with shorts