SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Vevo Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://vevostore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
The blouse is good, but the color is completely yellow and peach! I won’t re-order, clearly the low price 🙈 if it were not it would be 5 out of 5, and so 3 out of 5
super. complete delight. height 176. fit perfectly. I'll order another color
I'm very pleased, the color is very delicate, I had to get the shirt in order. Thank you, I recommend purchasing
ponra. buttons are only weak
The blouse is of good quality, but the color is different, I ordered yellow, in fact it is peach. The size matches, all seams are even.
good quality
The blouse is gorgeous. I bought it in a different color. Don’t regret taking it. Thanks to the seller!
Not a bad blouse, BUT! The seams cut me off and very much. 100% synthetic, I can wear it only with a thin bottom T-shirt. And I’ll only leave it behind - a very impressive blouse. Please contact the seller - make the blouse in natural material and it will fly off from you for 40 euros.
Cute shirt, fits the photo, my size is C, height 162
Super! Everything corresponds to the description and photo! I recommend the product and the seller! Consider S - oversized. Snow-white fabric
Everything is fine. at 42-44 height 177
I'll be honest, the shell is just bomb 💥 💥 💥 stylish, beautiful color! Fast delivery, I recommend 💯 % I will order in a different color 👌🏻 👌🏻 💯
The fabric looks very cool, thin smooth batist, milky color
Gorgeous!!! !
great shirt, true to size.
Amazing beautiful pink shirt, extended, looks great
This is the second blouse, but in a different color. Very pleased with the purchase. We did not communicate with the seller. Fast delivery
Very cool blouse! It hasn’t been smoothed out in the photo yet, but you can already see that it’s super! I'm happy with the purchase. I also ordered a pink one
I really liked the shirt, high quality nice fabric, thank you to the seller.
The color of the shirt is pleasant, the fabric is soft, but the sleeves turned out to be long.
Super blouse, some top, x-s size with grayed great. Fast delivery
wow! this is a delight! how beautiful she is! although I only received it the second time))) very beautiful! I like it!
Unpleasant smell and medium quality
A nice blouse was taken with on parameters with
Great product 💕 I really liked it 😻 🎁 💝 quality super, delivery fast! I did not communicate with the seller! I advise everyone. 🔥 💃🏻