SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Vevo Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://vevostore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
The shirt is beautiful, I liked it. for height 160 size S.
This is a nice button down that has a fit that isn’t too big or too small. It is actually flattering.
This white blouse is the best ive found it came beautifully in a very professional type box it was wrinkly it was carefully pinned . Its shape is nicely fitted .its soft and realy good quality worth the buy you wont be disappointed .
This is the best white shirt i've ever found! It fit perfect and is great for wearing under sweaters, jackets, or by itself. Quality fabric.
delighted!
The order arrived ahead of time. The blouse is very beautiful and high quality. Very nice fabric for the body. Has light satin shine and transparency. For summer and spring, jeans or a skirt the same!!! !.
The shirt is great. For a height of 172 we took the largest size and the gray is perfect with a napkin.
She is beautiful 😍
Good quality, a bit oversized. But it can be stilled by different ways
I really liked it, the quality is good. A little transparent. Size with as oversized. I recommend the seller.
very beautiful blouse. Suitable for height 178.
completely different from what is in the photo. I'll take the reviews.. I won't wear it. most likely for throwing away.
gorgeous
light, airy, romantic blouse for my height 168 🌹 I recommend L, it is not hot and comfortable in it 🫶
great shirt! I'm very happy with the purchase! It fits perfectly on my 50th and is not even tight, but loose - as provided with the design! very good quality - looks like cotton! Thank you!
The blouse is just super. The quality is pleasant for the body, the tailoring is neat, the stitches are even. The style is also interesting, super oversized - it is quite wide. Regarding this style, I think it is possible to come up with a large number of designs with skirts, trousers and even a swimsuit...
Gorgeous jacket! Size L as oversized by L
Awesome beautiful blouse and awesome quality eye and simple material 👍
A little different from the image
great shirt, I bought oazmer m. My height is 169, weight is 73 kg. chest 96, waist 78
the blouse is very beautiful! but keep in mind that it is not yellow, it will go to Peach soon. the flowerman can convey)
The shirt is quite worthy for this money. Fast delivery. The size matches. The material is not too transparent
I really liked the shirts (white and black) I’ve washed them now, they dried out unwindingly, I’ll wear them and provide a photo. Honestly, I waited for the order for more than a month (23 February I partially paid and today it was only delivered to my post office and I picked up the goods, I was very dissatisfied, but when I tried on the shirts, I forgive the seller for everything! Super product, really very beautiful material and well sewn, definitely, I recommend it! !! The black shirt left black water when washing, but when striping the paint it was much smaller and it didn’t lose color. 😂 That's why I recommend it! !! buy and of course, if there is a delay, like me, then don’t worry - you will still get your super shirt! The seller is great, despite the delay!
beautiful blouse, I took size L for my 46s height 176,
the blouse is beautiful! I bought such a pink one, so the fabric is more flat! !!! brown thin i'm beautiful!!!!!!!! !