SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Vevo Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://vevostore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
This is my best purchase on this site. I absolutely recommend it! My height is 172 cm, waist - 64, hips -93. Fit perfectly. Very fast delivery. Thank you very much to the seller 🙏🏼
Chic summer dress looks very expensive and stylish 🔥 🔥 🔥 Inst: kate_avtomonova
The sleeves are a bit short. It's also got a tiny bit of stretch to it.
Absolutely stunning dress!!! The quality is so nice, and it feels super premium. The lining goes all the way to the bottom, which is nice. I chose size s, even though i'm normally a m, and it fits perfectly. It goes beyond my feet, and i'm 158 cm tall. I'll definitely order from this seller again!! 10/10
Quality of the dress top. But the length... my height is 160 so I expected it to be in the floor and even without shoes to the bone so please note that the length is on the back of the dress, the XL size on the front is somewhere +-115cm
👍🏻 class
Wow!!!! A perfect underwear, high quality, with a lining so it is not transparent at all! Many thanks to the seller
Stunning it has a sticky part at the top so the dress doesn’t fall off- i love this dress it’s beautiful
Amazit!
stretches well, not transparent, the quality is perfect
Just got it today! It’s super cute on ! ! Will be great for the summer time, especially because it’s not sheer i’ll be able to wear is everywhere. It’s quite good quality! !
everything is fine, but not for the tall ones.
INCREDIBLE dress, I recommend closed eyes!
There is a lining, everything as in the photo, good quality
Very nice quality i recommend the seller was very attentive thank you
Cool
Perfect dress, very beautiful sitting and looking more expensive
So nice
Great
Sukhna Duzhe Garna and yakisno is sewn. Rozmir in rozmir. The smell of it. In the neckline of the zone, there is a silikonova striper, like a broach for good. In me zrist 165 cm. Parameters 84 60 88. Arrived in 10 days
Well, I would not advise taking... sitting not very much. Better B took a long
The dress is very beautiful and high quality, corresponds to its price (I took for 3 tons). My height is 166 cm weight 47 kg took XS and did not catch up, the length and fit is perfect. The back hem touches the floor, but I think the boots will be fine. The only thing I don't like is that the lining is beige, like tanned skin, and I'm pale, so I can paint the lining to make it whiter. But I will not consider it a minus
A awesome dress, even if you get married)) looks great, with a flesh-colored lining, the dress itself and the lining stretches well! The lace is beautiful! 170 growth, 97-74-106! This size of the villages is perfect, according to the figure! There's still room, but not a lot. Ahead is a little short, ankle-high, I would like a little longer, behind the tail is longer, but it does not drag! On the shoulders, silicone around the perimeter, holds perfectly, does not fall off your shoulders! 100% recommendation!! Arrived quickly, 10-12 days, thank you seller!!
Suknya chudova, Ghana Yakish Yakish piddkad, I wanted to see the next thing, I 1.65 took the Xs and the heel will be short, if I went to the skin SVII Mak) in the closed-up. Shvidka shipping, all super
Head dump😍Vintage, will never go out of fashion, hides flaws, a rather thick dress, delicate, straight unusual, quality is at its best. Very beautiful, greed is still black) I will also write a review