SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Vevo Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://vevostore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
are you okay
Bitch just
very good and comfortable
Good light sky material to wear in summer
I'm 163 60, my chest is E, but it's very small, my waist is 28, but I put it in a little bit, but it's pretty.
I don't have any photos, but the dress is just incredible. She is perfect in size, molds well without it hurt or making it too much. The quality is superb for the price. Really dark.
The material is actually really nice, fits comfortably and looks amazing
great.
The torso ends on my thighs..... and if i scrunch it up like in the photo, where the skirt starts at the hip, i look like folded it to the point of looking like a caterpillar (from above my bust till the skirt). Otherwise, it is great đź‘Ť Material and every other measurement
I really like it My height is 157cm and my weight is 52kg. I fit the M size well.~ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Good
pretty
Very accurate and it does fit since it’s a full black dress
I liked it very much and the delivery is fast
This is a high-value sickness, dog grace, 163 53 length ankle, s waist hold, and the bottoms are mesh-type.
Sooooo nice for my body nice and bouncy looks like picture
The length of the skirt is ambiguous If you wear it, it goes up to your wrist based on 168 The length of the shrink can be adjusted
The price is economical, and delivery took 3 days. I win the summer clothes, but the fabric is a bit thick. Overall, the design and sewing are good, and the length of the underwear is very different from the outerwear. You have to wear it tight so that the overall silhouette is pretty style. I am satisfied.
It's sooo so so pretty!!!! Exactly like in the picture, and good quality, too! !
As in the picture, it's a pleasant spandex, so no matter what size you buy, it will fit you, but those who are really thin and dry can also do it.
The shipment arrived on time, well packaged and protected. The item is excellent, as described. Accurate size. Container quality. Fast delivery. Well packaged.
Nice
The clothes are pretty~~ I just can't fit
The waist part is underneath, so the fit is ambiguous when I wear something. It's not bad
I have a little longer waist.