SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesnât include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 5 days, please contact us.
My tracking says âno information available at the momentâ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youâve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Vevo Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://vevostore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
As in Zara only twice cheaper
Same as the photo it is the same as z@ra's
Girls, bumber super!!! I wanted to order one at a time, but it is sold out. This bombard is nothing worse. The quality is excellent, all layers of seams are good, nothing touches, no smell. My height of 178 sleeves fits perfectly in length, I got size L. Arrived somewhere in 10 days. I am very satisfied
Absolutely stunning! Same as pictures.very good quality! Very fast shipping! Great seller !
Looks max good like Zara
Beautiful, I loved it, beautiful, coat, good socks, excellent details. Beautiful jacket and the color is fabulous. Same as the image
Very good quality. The seams are flat. It looks like in Zara. The size corresponds.
Too beautiful
Like him from Zara
Without a doubt, beautiful jacket with good material
Same as the photo
it looks identical to the one on the grid, it arranges great, I highly recommend it for this price
Excellent product, meet the expected and delivered in good condition. Very recommendable.
Super Jakosc
It's super pretty. đ Same to Z, it looks very good for me. If you want a wider size, please order a larger size. I ordered it to fit me more. It looks beautiful and thick.
I don't have a photo now, but honestly if you want to order this I would take a size bigger because the sleeves are a bit shorter and it doesn't smell or something looks exactly like the real Zara vest I would get it if you are unsure this link is completely reliable you can also see it in the other photos
Excellent
Excellent
Great đ
Perfect
I really like it, it's superrrrrrrr, I'm really a fan, the color is incredibly beautiful, a beautiful redhead, I love it.
Just as described lovely jacket
Nice jacket just like in the photos of the model, good quality, as for the sizes it is a big model, I am usually size S in jackets and it is a little big (I don't know how it looks bad) but it would be perfect in Xs.
Honestly, very pretty, but a little small. I took S instead of S I should have taken M or L, it is a little short especially at the sleeves but honestly it's okay, with some outfits it goes well. The quality is good
I love. looks very cool and looks like the ones from the Spanish store. I ordered it in S and the jacket falls like the s